HOLLY RECEPTIONIST PRICING STRUCTURE

Professional Call Coverage Plans

 

1️⃣ Support Coverage – 100 Calls

$475 / month

Up to 100 inbound calls per month

Overage: $5.00 per call

Effective rate: $4.75 per call

 

2️⃣ Enhanced Coverage – 300 Calls

$1,275 / month

Up to 300 inbound calls per month

Overage: $4.75 per call

Effective rate: $4.25 per call

This will be your most popular tier.

 

3️⃣ Professional Coverage – 600 Calls

$2,250 / month

Up to 600 inbound calls per month

Overage: $4.50 per call

Effective rate: $3.75 per call

 

🔷 Optional Enhancements

Expand Your Coverage with Structured Operational Support

These enhancements extend your call coverage into revenue capture, workflow integration, and advanced routing.

 

All enhancements may be added to any Professional Call Coverage Plan.

💼 Premium Lead Intake & Qualification

$149 / month (base)
+ $12 per intake call

Designed for businesses that want structured lead capture and qualification — not just message taking.

Includes:

• Intake script design 
• Qualification question mapping 
• Calendar integration (1 calendar) 
• 1 live call transfer included per intake 
• Structured intake summary delivery 

Optional Add-On:
SMS Client Alert per Intake – $29 / month
Receive real-time SMS notification when a qualified lead is captured.

🔹 Live Call Transfers

$2.50 per transfer

Warm or Blind transfers to your team or department

🔹 Appointment Scheduling

$149 / month (1 calendar)
Additional calendars: $99 / month each

Includes:

• Calendar integration 
• Availability management 
• Booking and rescheduling 
• Confirmation messaging 

🔹 Additional Department / Call Group Routing

$149 / month per additional routing structure

Beyond the two department routings included in your base plan.

Covers:

• Script branching 
• Advanced routing logic 
• Ongoing maintenance 
• Staff training

🔹 CRM / Lead Form Data Entry Integration

$149 / month

Direct entry of captured lead information into your internal CRM or web-based intake system.

Includes:

• Secure system connection 
• Data entry into client lead forms 
• Ongoing maintenance 

Advanced CRM Integration – $199 / month

For multi-step workflows, custom field mapping, pipeline management, and structured automation support.

🔹 Custom Reference Database

$149 / month

For businesses requiring live lookup access during calls.

Covers:

• Data upload and formatting 
• Staff training 
• Ongoing updates 
• Real-time reference support during live calls 

🔹 Additional Custom Intake Questions

$10 per question (one-time setup fee)

Add structured intake questions beyond your standard script.

If branching logic or routing decisions are required, pricing falls under Additional Call Group Routing.

🔹 Dedicated Additional Business Line

$149 / month per line

Ideal for multi-brand or multi-division businesses.

Includes:

• Custom greeting 
• Separate routing structure 
• Dedicated reporting