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"The Holly Receptionist booth at the 2018 NC State conference immediately caught my attention. Upon learning that Holly Receptionist offers the flexibility of answering our phones as needed, I realized the immense value they could bring to our real estate business at Gates Management and Realty.
Since our initial interaction, the entire Holly Team has proven to be a reliable and efficient extension of our office. The option to have them handle phone calls on demand has allowed us to optimize our workflow and focus on essential tasks.
The professionalism and dedication exhibited by the Holly team have consistently exceeded our expectations. I wholeheartedly recommend Holly Receptionist to any property manager or business seeking reliable answering services. The positive impact they've had on our efficiency and client interactions is commendable.
Thank you, Holly Receptionist, for your continued excellence. We are more than happy to refer your services to our colleagues and fellow businesses."
Vickie McDaniel
Broker in Charge
Gates Management & Realty
"In just one week of partnering with Holly Receptionists, the impact on Timberline Property Management has been remarkable. The increase in property showings has been unprecedented, leading to faster rental turnovers and, most notably, the acquisition of four new clients and two additional property listings. This translates to a substantial value of $30,000 over the course of the year.
The decision to enlist Holly Receptionists has allowed our team to redirect their time and focus, resulting in more effective client acquisition and property management contracts. The return on investment is not a distant promise but is immediately visible, demonstrating the tangible benefits of this strategic collaboration.
Early feedback from callers has been overwhelmingly positive, affirming the positive impact Holly Receptionists has had on the company's operations. This success story underscores how a well-managed virtual receptionist service can drive significant business growth and enhance overall efficiency."
Brad Butler, President/Owner
Timberline Property Management
Denver, CO
"It has been an absolute pleasure collaborating with the dynamic team at Holly Receptionists. Their partnership played a pivotal role in the successful launch of DG & M Insurance Agency's third office. Having experienced the challenges of working with subpar companies in the past, I can confidently say that Holly Receptionists stands out as the best support services company I have ever encountered.
The level of excellence they bring to their craft is truly commendable. The results achieved through our collaboration have surpassed my expectations, leaving me absolutely stunned. I wholeheartedly endorse Holly Receptionists and would recommend their services ten times over. Their commitment to delivering exceptional support services makes them an invaluable asset for any business looking for top-tier assistance."
P. Wilson, VP
DG&M Insurance
Charlotte, NC
"Their team provides impeccable support and service to my company, DIVA Dumps, LLC. As a waste management company, effective and efficient communication is at the core of our operations, and your team has consistently exceeded our expectations.
We engaged with the Holly Receptionist team specifically for the warm transfers of incoming calls. I know that when I see the Holly Receptionist number pop up on my cell phone, I know the call was handled professionally and with care on the line. DIVA is an acronym for Driven, Intentional, Viable, and Accountable; therefore, having Holly Receptionist as our virtual receptionist allows us to intentionally represent our brand in the most professional DIVA way.
Another highlight for us is the exceptional way Holly communicates with general contractors from multiple job sites. The personalized approach of the Holly team regarding inquiry calls about specific services needed, such as roll-off dumpster service, portable toilets, and handwashing stations, has significantly streamlined our client interactions and has saved us time. This tailored communication ensures that we can promptly and accurately address the requests of the clients that we serve.
Clarity in understanding service requirements and locations is vital for our operational efficiency, and Holly's proficiency in this regard has been invaluable to DIVA Dumps, LLC."
In this exclusive testimonial video, we talk with Jarrod Goforth, the esteemed owner of Home Spectors, a leading name in home inspection services. Hear about the impact of virtual receptionist services on the operational efficiency of Home Spectors. Jarrod discusses how Holly Receptionist has played a pivotal role in streamlining processes.
Jarrod Goforth, Owner
Charlotte Inspections by Home Spectors
Discover how Holly Receptionist has played a pivotal role in Reynolds Roofing's success, primarily utilizing our services for booking appointments directly on their technicians' calendars. Jason highlights the value of effective communication with homeowners, real estate agents, and suppliers, emphasizing the importance of asking the right questions for scheduling roof inspections, repairs, or new roof quotes.
Jason Reynolds, Owner
Reynolds Roofing
I am pleased to share our positive experience with Holly Receptionist, our trusted virtual receptionists, since December 2019. As a law firm, with a focus on serious injury and wrongful death matters, the initial interaction with our clients is crucial in setting the tone for their legal journey. Holly Receptionist has consistently demonstrated an exceptional level of service during the new client intake process.
From the outset, Holly has proven to be a reliable partner in gathering the initial information necessary to move forward with the representation of our clients. They exhibit a keen attention to detail, ensuring that we receive accurate and reliable data from each call. This efficiency has not only helped to streamline our operations, but has also significantly contributed to our ability to provide more prompt legal assistance to our clients.
One of the standout qualities of the virtual receptionist team members is their empathetic approach with callers. Dealing with personal injury clients requires a delicate touch, and the Holly team has consistently shown a high level of understanding and compassion. This empathetic communication style has had a positive impact on our clients, making them feel heard and supported from the very beginning.
As we reflect on our partnership since 2019, it is clear that the Holly team is reliable in helping us maintain our success. The professionalism and dedication of your team align well with the values of Osborne Law. We appreciate the modern and formal tone maintained in all interactions, reflecting positively on our firm's image.
Please know that we are appreciative of the excellent service provided by Marguerite and the team. The longstanding partnership we have enjoyed since 2019 speaks volumes about the reliability and quality of your virtual receptionist services. We look forward to continuing this winning relationship and would not hesitate to recommend them to other businesses seeking top-notch answering service solutions.
Attorney Curtis C. Osborne
Osborne Law
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