MESSAGE XPRESS

Message Xpress is a specialized service offered by your virtual receptionist answering business. It involves expert call coordination, where our team skillfully handle incoming calls and capture details with precision. What distinguishes Message Xpress is its rapid dispatch system. After gathering the necessary information, Holly will ensure that each message is swiftly dispatched to via email or text. This quick and efficient process facilitates seamless communication, allowing your clients to receive important information promptly. Message Xpress reinforces the responsiveness and effectiveness of your services. 

With Message Xpress our virtual receptionists not only handle your incoming calls but also meticulously capture messages, leaving no detail overlooked. What sets Message Express apart is our rapid dispatch system – each message is promptly sent to a designated email address, ensuring streamlined communication. It's more than just a service; it's a reliable bridge connecting your callers to the right destination.  

Step 1. Holly answers the call

Holly will always greet callers using your companies name. 

Step 2. Identifies the need

Holly will listen and ask questions to determine who they are and what they need. Once that is established, we will use the information gathered and your instructions for step 3. 

Step 3. Take a Message

At this stage we will craft a message which will include caller information and details. We then dispatch via email according to your requirements. 

Detailed Message Capture:

Our virtual receptionists go beyond call answering, meticulously documenting each message. Trust that your messages are accurately recorded, ensuring nothing important slips through the cracks.

Rapid Dispatch to a Single Email:

Experience efficiency at its best with Message Express. All messages are dispatched via Email/Text in about 15 minutes of receiving the call. We dispatch messages to a single, designated email address, ensuring targeted delivery and saving you valuable time in the process.

Professional Image:

Impress your callers with a consistently professional image. Message Express delivers a polished and courteous response to every call, projecting a positive and reliable image for your business. Your callers will appreciate the professionalism and attention to detail exhibited by our virtual receptionists.

Our Message Xpress service is designed for businesses that prioritize streamlined communication. If your primary need is professional message taking without the need for additional services, this option is tailored to efficiently handle your business calls, ensuring you receive accurate and timely messages.

In the intricate world of running a thriving law firm or managing your own practice, the demands can become overwhelming. With a multitude of factors vying for your attention, crucial communications may inadvertently slip through the cracks. Attorneys and staff often find themselves grappling to keep pace with the constant influx of calls and client inquiries. In fact, it's a widespread challenge, as evidenced by the statistic that 42% of all messages to lawyers take three or more days for clients to receive a return message. At Holly Receptionist, we recognize the unique challenges legal professionals face, and our services are tailored to alleviate these pressures, ensuring timely and efficient communication with your clients.

Realtors understand that a 9 to 5 job is a rarity, and success often demands putting in long hours to stay ahead of the competition. While the real estate field offers numerous benefits, the demanding nature of the job can result in missing out on essential aspects, such as quality time with your family. Consider Holly Receptionist's real estate answering service as an ideal solution to strengthen your operations and regain balance in your professional and personal life.

Regardless of the kind of service you provide, keeping track of your workload while getting in touch with your customers is a constant balancing act.

Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys, and so much more. Non-profits have unique needs and constraints that make hiring additional full-time staff financially impossible.

At Holly Receptionist, we hold a special regard for start-ups. While we extend our services to businesses of all sizes, we recognize the immense effort and commitment it takes to nurture a start-up from its inception. Understanding the constraints of limited time, manpower, and resources that often accompany the early stages of a start-up, we provide an affordable and high-quality call answering service catered specifically to support and boost the growth of start-ups.

We understand how demanding policyholders can be, so we are here to provide you with the support you need to provide your clients with exceptional customer service.

At Holly Receptionist, we proudly serve a diverse range of industries, providing tailored solutions to meet their unique needs. The industries listed above are just a glimpse of the many sectors that can benefit from our services. If you don't see your specific industry mentioned, rest assured that our versatile services can be customized to suit a variety of business contexts. Contact us to explore how Holly Receptionist can elevate your communication and enhance your business, regardless of your industry.