FAQ’s

We act as a seamless extension of your business, answering your calls live with a friendly, professional touch. Every call is handled according to your instructions—whether it’s taking messages, qualifying leads, or directing inquiries. You’ll never worry about missing a call or sounding unprofessional.

No. All our plans are flexible and billed month-to-month. You can scale up, adjust, or cancel anytime. Our clients stay with us because of our service—not a contract.

We manage a wide range of business calls—from customer inquiries and lead generation to scheduling requests and vendor coordination. Our team can also route calls based on departments, caller types, or business priorities. Everything is customizable to how your company operates.

Our receptionists are trained to triage calls quickly and effectively. With the high volume of calls we take daily, we know how to identify urgent matters that require immediate attention. If a call meets your urgency criteria, we’ll attempt a live transfer to you or your designated team member. If no one is available, we’ll document the call clearly and flag it for priority follow-up.

We offer a simple, scalable pricing structure. Choose from flexible plans based on your expected call volume or start with a pay-as-you-go option. All plans include standard intake (name, number, message), and you can add services like appointment setting, CRM access, or live transfers based on your needs.